Cryptocurrency">Cryptocurrency exchange Bitfinex disclosed a “minor” security breach after one of its customer support agents was hacked this week. The incident resulted in phishing attacks against a portion of Bitfinex users.
The hacker accessed limited customer support information through the compromised employee. Bitfinex stressed that core systems and wallets were not breached, and no customer assets or passwords were exposed.
The exchange said most affected accounts were inactive or empty. Bitfinex has contacted impacted users but stated the issue is now resolved.
Still, the successful phishing of an employee led to user vulnerabilities. Bitfinex reported the hack to law enforcement and will aid investigation efforts.
The exchange requires cybersecurity training for all employees. But the breach highlights social engineering risks despite technical security precautions.
As a top 20 global exchange, any lapse at Bitfinex garners attention. While the firm called it minor, the incident showcases how a single employee hack can have broader implications.
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